dell xps 13 battery swelling

J. Simon Leitner,2019-07- 4(Update:2019-07- 4), Dell Inspiron 15 5000 5585 Laptop Review: An Excellent Alternative to Intel, - 746 articles published on Notebookcheck, - 6817 articles published on Notebookcheck, "Lithium-Ion Batteries: Charging Guide for Maximum Endurance". Dell XPS 12 9Q33/L221X, and XPS 13 9333 Replacement Battery $84.99 Buy Step 1 Battery Be sure to power off and unplug your device before you begin your repair. I keep the laptop plugged into a Dell thunderbolt TB 16 docking station 24/7. After much back and forth, the representative took our telephone number and assured us that the earliest service appointment would be the following Monday, December 24. Under the main screen, look for the AC adapter type. Build Quality . Mako Driver Kit - 64 Precision Bits. My 9370 had the swollen battery issue. https://www.parts-people.com/index.php?action=item&id=23830, https://www.parts-people.com/index.php?action=item&id=21119. I just got this new dell XPS 13 5 day ago and now I just note that my laptop have bulge like in picture.I just want to know it is a new design or my battery Swollen?Please help. I December, the touchpad started acting erratically so I called tech support. Prior to writing and translating for Notebookcheck, I worked for various companies including Apple and Neowin. one could say failure by design! It comes in 2 variants 11.4V and 11.1V and both are inter-changeable and compatible with Dell Inspiron 15. Rome Tech ML1220 CMOS Battery for DELL XPS 15 13 9343 9350 9360 9365 - BIOS RTC ML1220 XPS 13 CMOS Battery Rechargeable Battery with 2 Wire Cable 4.4 out of 5 stars 74 $10.99$10.99 FREE delivery Fri, Nov 4 on $25 of items shipped by Amazon Or fastest delivery Wed, Nov 2 Small Business Related searches dell xps 13 9350 battery Which is better for my usage case? New battery is good for another 3 years or so. Initially, the previously reliable trackpad had started missing clicks until its whole left-hand side stopped working. a very bad design floor. This reduces the risk of a dangerous thermal event if the battery is accidentally damaged during the repair. This XPS is so fancy with its metallic body and all these delicate tiny screws. Just got a Dell XPS 13 and yesterday I shut the lid as I usually do with laptops to put it into . And of course it happened 4 days after the 1-year warranty expired and Dell refused to cover the repair costs under the warranty. In examining the swollen old battery, I determined that swelling was caused by air trapped inside the black battery pack cover. What's most concerning is that Dell confirmed that the explosion was caused by a battery error but didn't provide any reason for why it might have happened (damage to the laptop or using an. Dell's recommendation is that I pay for someone to do the data recovery on my own (which is really only getting an Outlook PST exported and a few files under Documents since everything else is saved in cloud storage). If you use it just now and then and as UPS, 90%-80% is a reasonable compromise. For security nerds- Dell and Intel have a live podcast Press J to jump to the feed. If the adapter says None or Unknown then it's an issue with the adapter. Disappointing performance for a laptop in this price range. 6. A supposed fix in the 9560 vs 9550 (which was recalled) may only apply when using the power cord that came with the 9560. latitude vs inspiron what is the difference ? Then remove it, very carefully, following the online service manual. Had exactly the same problem with my XPS 9560 last week. Dutifully, we received a call on December 24, with the Service Center informing us that it would take until December 26, because of Christmas Day, before Dell could source the necessary replacement parts for our machine. Dell refuses to replace the battery and fix the 9350 models. And was only offered a paid replacement of the battery. Today I finally got around and fixed my expanding battery issue with my Dell XPS 15 - 9550. Excellent. tanium uses japanese exfoliating . The issues with our Dell XPS 13 9350 were a slow burn. Verified buyer. The battery had only been secured to the frame with a few screws, as had the bottom case. (7590) are the same body and batteries as the 9560, so make of that what you will. I suspect that is the cause since the battery doesn't discharge often. I bought a new Dell laptop directly from Dell in November 2020. Please share our article, every link counts! Owners of Dell XPS 13 Plus (9320), what has been your experience with it? Samsung is not immune either, lest we forget the Galaxy Note 7 debacle. QC has fallen off a cliff though, . Computers have been an integral part of my daily activities since the time of the Commodore C64 and Atari 1040ST. That way it would affect the battery less. Whats wrong with my laptop and how can I fix it? Whats wrong with my laptop and how can I fix it? The battery life has also dropped significantly; it be barely last 2 hours whereas it used to last 5-7hrs easily. Interestingly, the Dell representative stated that a trackpad issue would have been an out of warranty repair. Read more. u can use the dell power manager and set to custom, If you go to the bios before windows load spamming f2, you can change the battery setting to primarily use the ac adapter when fully charged. I got my XPS 15 around Aug 2017 I can't remember exactly though. Besides new technologies such as electric mobility and environmental technology, I am also interested in architecture and construction engineering. I haven't seen people complain about battery swelling in the 9xx0 series, but I don't think they've been around long enough for batteries to swell. Within a few seconds, he had set to work, only requiring a flat surface and good light as a makeshift workstation. XPS Discussion. Every single system of this type (ultralight, with prismatic batteries having no steel shell) is subject to swelling -- whether because of defective manufacture or simple old age. I would not reasonably expect a battery just over 1 year old to begin swelling or have substantially reduced performance. Unscrew and remove Bottom Base (1 X 1.6mm x 6mm) (8 x M2 x 3mm ). Pro Tech Toolkit. There have been reports of comparable battery issues in several Apple iPhone 8 handsets, while Dell offered to replace the batteries of out of warranty XPS 15 9550 machines for free as so many were experiencing swollen batteries. Any device with a Li-ion battery can suffer a similar fate to our XPS 13 9350. Moisture can also trigger a similar process. Top 10 LaptopsMultimedia, Budget Multimedia, Gaming, Budget Gaming, Lightweight Gaming, Business, Budget Office, Workstation, Subnotebooks, Ultrabooks, Chromebooks, under 300 USD/Euros, under 500 USD/Euros, 1,000 USD/Euros, for University Students,Best Displays, Top 10 SmartphonesSmartphones, Phablets, 6-inch,Camera Smartphones. 5 yr. ago. The Dell XPS 13 2 in 1 review will show that this no longer has to be the . To my knowledge, only the XPS 15 9550 has received a temporary recall, though other XPS models suffer from the same dangerous problem. I currently plan to remove the battery and work plugged in. I have a BA in International History and Politics from the University of Leeds, which I have since converted to a Law Degree. I also had the exact same problem in my XPS 9560. We did not want to take our chances during what would prove to be an intense period of use on the road at CES 2019, so we contacted Dell Support just before Christmas 2018 about the issues we had been experiencing. JD25G 9350 9343 Battery for Dell XPS 13 XPS13 13D XPS13D 13-9343 13-9350 13D-9343, 90V7W JHXPY 5K9CP RWT1R 0RWT1R 0N7T6, XPS13-9350-D1608 D1508G D1708. We proceeded to provide them with information about the problem, at which point the representative suggested that the cause of the trackpad issue could be a bloated battery. The real reason: That model is 18 months old, and we see our computers and disposable, so we won't fix it and hope you buy a new Dell. It is a safety hazard and at the very least could damage the laptop beyond repair. Swollen batteries occur when its cells oxidise, which in turn releases toxic gasses. Press question mark to learn the rest of the keyboard shortcuts. Disconnect and remove Battery. I have a swelling battery under a raised trackpad on my 9560. latitude vs inspiron what is the difference ? By contrast, the XPS 13 9343 received a repairability score of 7. iFixit offers a pictorial guide for replacing the battery should you need to do so. Current item. Last Updated: February 15, 2022. prometheus lighter repair Search Engine Optimization. Since I know others with a 9560 have been having this problem, I was wondering if anyone had gotten anywhere with Dell or havefound any reasonable alternative options? Step 3 Judging from the posts in this forum, this does not seem to be a true statement, and the problem seems rather comparable to the 9550. Websites like iFixit are good resources for finding out how repairable a device is. Dell XPS 13 (9380) (512GB 16GB RAM) at Amazon for $225 Dell XPS 13 price and configuration options We reviewed both the 1080p and 4K versions of the XPS 13. !And their response appears to be inconsistent, some report they have replaced their swollen batteries. No. Clearly this is caused by a swollen battery. Marc Almgren. The problem was that it was at 100% a lot of the time - high voltage isn't healthy. I usually leave my laptops plugged in to the AC adapters all day long. Dell's Support explanation was: "This might have been changed online from your side." Bought a legit one on Amazon for under $50. After research I see that Dell acknowledges the issue in their later model 9550 and is doing replacements and fixes for free. The best case would be to turn off the laptop, which would eliminate the chance of the battery being stressed any further. The phone number to spare parts is 1-800-372-3355 and be sure to give them your service tag number. . I did some searching on Google and forums and could not locate any discussion on these particular models, but it still has me pretty worried. Dell maintains they will do nothing but charge me to send my laptop in and have them fix it at my cost. Batteries that fail after 3 years are dead of old age and use. I email Dell Support the same day. Can you press it, will it pop into place? Disposable products, willful ignorance with the recall and documented instances of the 9350 having the same issue as the 9550, breaching the personal information on my account and an unsuspecting other user, and inability or unwillingness to make this right is completely disappointing. 74Wh and 6-cell. Good luck sending a swollen battery or a laptop containing it to service by courier if you declare it contains a swollen battery, fireproof container or not. Happy to chat on Twitter or Notebookchat. Dell prides itself on offering an NBD on-site repair service. In the future as soon as I detect any swelling in a battery I'll replace. #SwollenBatteryThis is a known issue across several Dell models, and I noticed it after my warranty expired. XPS 13 swollen battery rant. Buy Dentsing JD25G / 90V7W Battery for Dell XPS13 XPS 13 9343 9350 1708 Dell XPS13D-9343-1708 0N7T6 (JD25G/52Wh): . I had exactly the same problem in my 18 months old XPS 15 9560 a couple of weeks ago. Dell XPS 13 9360 Battery. Punctually, the technician arrived at 13:05 and with several boxes of spare parts in case the swollen battery had damaged other components of our laptop. The unofficial subreddit for Dell Technologies. Mind they often don't have replacement batteries in stock, even if you'd want to pay. Not a very long lifespan For your safety, discharge your battery below 25% before disassembling your device. I cannot send my laptop in, as it's my work computer and has sensitive PII due to the nature of my work. FREE Shipping by Amazon. Indeed, having looked closely at our device, one area of the top case had a slight bulge as if something were pushing against it. Do a Google search for a lot more information but here is a page to go to for some additional information. XPS 13 9350 Battery Video tutorial repair manual Installation and Removal Instructions XPS 13-9350 (P54G002) CMOS Battery Step 1 Use fingertips to open XPS badge. Close. Frequently Bought Together. Step 2 Unscrew battery (3 x M2 x 2mm wafer) (1 X 1.6mm x 4mm). Awesome, I was just litterally looking around in my XPS's BIOS settings and saw those options you mentioned. The support engineer refused to look at the logs to confirm it was done internally, and I suspect my service tag account/record was open when another support inquiry came in. Using the docking station 24/7 may be the issue. Touch pad bulging up cause swollen battery. This is just a short video of me fixing my Dell XPS 15 9550 swollen battery. And bizarrely they sometimes offer refurbs? They stick behind the reason: That model is not in the recall. Do these newer models have the bulging (swelling) battery issues as the previous gens?

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