Twice a week hard copy of high balance report to be signed by General Manager and Director of Finance, Bi monthly credit meeting to be done with Director of Finance, To follow up on the collection of Returned checks, Credit Cards Charge Back; Skipper Accounts, To investigate disputed charges and to follow up on queries received by City Ledger customers and credit card customers, To monitor if AR staff maintains ongoing detailed documentation of all collection efforts for future analysis of a customers credit worthiness and to serve as support in the event of a bad debt write-off, To recommend the writing-off of not collected debts. Credit and Collection Manager. Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments. Thorough knowledge of the automotive dealer business. Utilize various ad hoc reports to maximize analysis and collection efforts, Special Projects and Team Participation: Lead management directed projects in an independent manner, Assume other responsibilities inherent to the position, Assist the company in maintaining an acceptable level of credit risk, Obtain financial and personal data for credit reports, Establish new accounts, maintaining customer credit limits and managing account hold status, People Management: Supervise staff including providing direction and feedback. My successful ability to troubleshoot and repair problems is well -tested. Improved DSO by three days domestically, and nearly 20 internationally during fiscal year. There are plenty of opportunities to land a Bank Credit Manager job position, but it wont just be handed to you. Maintain and constantly update the Customer credit information and risk mitigation instruments and Country Credit Limits in SAP, Perform monthly reporting activities, including reporting to NPhS management Conduct and manage monthly credit management calls with clients Implement adequate risk mitigation tools such as credit insurance, bank guarantees or letter of credits Conduct workshops on credit management. Reduced bad debt from 2% of gross sales to .2% of gross sales. Professional Summary. Credit and Collection Manager Sample Resume With Objective Aspiring credit managers must have a very good knowledge of credit-related laws, be willing to travel to customers location for conducting negotiations, possess hands-on experience on lending procedures, and have a solid understanding of the lending process. Collect monthly income maintaining a 0% delinquency rating by issuing timely late notices and communication with residents. Pro Tip: Write your resume for credit analysts with action words like "worked on, raised, slashed, trained," and "managed" to keep things readable. Proficient in identifying the risks and the fundamentals of construction financing for the asset classes listed above, In depth knowledge of cash flow calculations including EBITDA based FAS95 Statement of Cash Flows and Excess Cash Flow Recapture models, Solid understanding of working capital conversion cycle including collateral monitoring appropriate advance rates dilution etc, Must be able to understand complex lending products including but not necessarily limited to leveraged transactions fixed asset financing and ESOP transactions, Manage and coordinate the activities of staff including training, employee development, performance evaluation, hiring decisions, and the establishment of goals and performance objectives for assigned department, Provide continual evaluation of department processes, methods, and activities to assure the most effective use of resources and equipment, Monitor customer credit lines, collections, and account balances to ensure compliance to established payment terms and to minimize credit exposure, Recommend expected write-off exposure for management to account for the Doubtful Account Reserve, Provide management with all credit reports and analysis whenever required, Supervise a staff of credit analysts who are responsible for reviewing new and existing customers to determine their initial credit worthiness and ongoing credit viability, Maintain/update all of the customer credit data within the specific ERP system, Interface with company personnel in order to maximize the effective collection of all due 3rd party receivables, Provide training to company employees on credit policy and procedures and to monitor compliance to said policy, Perform other work related tasks as assigned, Comply with all NOV Company and HSE policies and procedures, Bachelors in Business related field or equivalent relevant experience required, 5+ years' experience in Credit and Collections at the management level, Experience in customer-facing operations required, Experience with billing, contracts, facilities, general business operations required, Knowledge and understanding of credit related laws, Proficient in all elements of reviewing and determining credit limits for customers, Experience with international business/customers, Knowledge and understanding of bankruptcy proceedings, Aggressively seeks out and leads implementation of best practices, Manage Period Close Process to ensure Financials are stated accurately, Interact with internal and external customers in responding to inquires or requests, Ensure all department processes are always Sarbanes-Oxley compliant, Reports, analyzes and explains weekly estimates, quarter results, interim reporting, quarterly projection, and other financial performance reports in a timely and accurate manner, Leads, coordinates and reports on special projects relating to credit and collections, Responsible for the implementation and adherence to company credit/collection policies, practices and procedures across one or multiple geographic areas, Approves decisions regarding adjustments to customer accounts, and referral of overdue accounts for legal action, Coordinates area collection decisions with management teams and sales departments, Manages national customer collection accounts, Monitors credit activity including monthly review of large accounts, location compliance with credit policies and procedures, lien laws and sales tax laws, Assists subordinates with difficult collection cases, Implements new standardized process and procedures in field collection locations efficiently and consistently, Creates and presents reports to management on large account activity, summary aging analysis and bad debt reserve analysis, Monitors performance of their collections organization on a monthly and annual basis against key business and performance metrics; works with team, local management and credit management personnel to identify potential drivers behind variande and performance; and communicates performance and key issues/drivers to National Credit Manager, Credit Director and appropriate Finance, Operations and Sales stakeholders, Coordinates with Underwriting, Billing and Cash Applications team and management to ensure that credit processes are occurring seamlessly across the organization; providing the requested information in a timely manner and effectively able to balance their primary collections duties with the provision of customer and local knowledge to other interfacing credit teams and functions, Checks in regularly with sales and operations partners to understand the impacts of collection team performance on their customer relationships and satisfaction, Escalates key issues to National Credit Manager or Credit Director as needed, Supervises assigned employees including staff selection and training; planning, assigning and directing work; conducting performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems. Your recruiter will be able to provide further information about the test, Obtain financial statements for the entire portfolio of customer, Obtain and analyze bank & trade references on all customers, Payment application to accounts receivable, Enforces credit and collection policies, procedures and practices consistent with Vulcan Materials Company, division and corporate policies and procedures, Hires, trains, develops and supervises credit and AR personnel for the division and establishes performance measurements for divisional/departmental personnel, Establishes effective management controls to ensure that the divisions credit exposure is consistent with standard accounting and business practices. Objective : My previous and current work experience Includes management experience sales, credit, Cash and credit card handling, customer service, training new employees in different aspects, moving furniture, factory work, working with auto rims, plastic, glass and much more. Total account receivable portfolio approximately $18 million, about 350 active accounts. Oversaw the credit review process for customer credit risk evaluation and credit underwriting/ recommendation. Contribute to special projects and ad hoc analysis requests. in order to address the financial needs of the clients whilst ensuring that the outcome is aligned to the bank's risk appetite, Credit assessment within a regional credit team structure with a bias towards higher volumes and lower value in terms of typical credit applications, Provide assessment and recommendation to the team leader on credit applications and excess reports received from business unit in excess of personal mandate based on Absa Credit Risk Model, credit policies and procedures with Service Level Agreements, Ensure that the credit assessment includes a risk, financial and credit worthiness assessment and feedback to the business unit in terms of the quality of information received for the assessment of the application, Demonstrate good understanding of the following products, cheque accounts, commercial and business based finance, term loan, revolving loans, business credit cards, fleet cards, assets based finance, etc. Here are some tips to keep in mind when writing your resume's skills section: Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume. . All security instruments are reviewed for completeness and to ensure they meet all legal requirements to guarantee any payment due under the security instrument will be paid, Consult with the Director -Corporate Credit on all larger magnitude high-risk clients to ensure adequate control is maintained, Develop and maintain a strong knowledge of the business units supported and industries, as well as worldwide conditions that may affect our export credit and collections, Maintain state-of-the-art credit and collections knowledge and expertise, A minimum of a Bachelors degree is required, focus in Business with Finance or Accounting is preferred, A minimum of 4 years of credit and collections experience is required, Working proficiency with Microsoft Word and Excel is required, Overseeing 3 people in credit/collections, Responsible for Credit and Collections decisions for domestic and international receivables, Establishing and reviewing credit limits for both new and existing customers, Reading and reviewing credit reports and news, Directing and assisting in collections efforts, Reviewing orders that are kicked out on credit check failure, Reviewing and directing collection efforts on chargebacks as well as coordinating with the Sales team on hard to collect chargebacks to major customers, Reviewing and collecting freight claims and claim denials, Preparing quarterly bad debt reserve analysis, Preparing quarterly real estate reserve analysis, Billing tenants for its portion of real estate taxes, Reviewing tenant leases for rent increases, Knowledge of Hyperion, Oracle or SAP (Oracle is preferred as that is the system they will use extensively), Follow up and customer account reconciliation, A Bachelors degree in Accounting of Finance, Seven + years of experience in A/R collections and credit is a must, Identify issues, be a problem solver and present solutions to the Controller and CFO, Working knowledge of advanced accounting systems, Excellent written and verbal communication in an articulate manner, Uses financial statements to independently determine the financial condition of customers and decides credit limit recommendations (for highest monetary value customers, Manages accounts of customers with the highest monetary value and highest risk that require independent judgment, Interacts with customers of the highest monetary value and builds relationships with senior executives, Resolves highly complex issues independently,; acts as an escalation point for more junior individual contributors, Reviews credit recommendations of lower-level individual contributors for large customers, Presents credit recommendations to EXEC3 level management at HP and at cross-function meetings, Negotiates down payments with customers and HP sales staff to allow customer to purchase above their credit limit, Represents HP at high level negotiations for large strategic deals, Represents HP on a country or region level, Works on cross-functional initiatives and dialogues directly with EXEC3 level management at HP, Typically 6-10 of experience in a credit function recommended, usually at a bank, Excellent written and verbal communication, negotiation, and conflict resolution skills, Excellent understanding of risk mitigation tools, Establish and review credit limits for both new and existing customers, Review orders that are kicked out on credit check failure, Review and direct collection efforts on chargebacks as well as coordinated with Sales on hard to collect chargebacks to major customers, A minimum of five years experience in credit, Train new employees on operating procedures and credit guidelines.
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