Solar optimum, LA solar group, Ra Solar. It outsources many installations via its network of certified installers, which can detract from personalized customer service in some cases. If you have concerns just reach out to your SunPower team let them know the problem. SunPower has been serving the solar industry since 1985, so it has decades of experience and success behind it. Have their own installers or sub -contractors? I saw that the Blackstone Group is the majority owner of Vivint. Solar photovoltaic technology is one of the great developments of the modern age. Do they have their own installers or do they contract with local installers? Did SunRun come to your house to do the estimate? I have Tesla EV as well as solar roof + PW and love their products, but you need to know that customer service can be lacking depending on markets. charlesj Active Member Oct 22, 2019 1,594 372 Monterey, CA Oct 28, 2020 Its panels will almost always be more affordable. SunPower warranty is longer and offers more coverage. The interest rate they offered me was 1.99%. I worked for Tesla solar for two years, and the customer service there is superior to sunrun based on my opinion. First, Sunrun offers a monthly lease. Teslas roof warranty is great and their performance guarantee is helpful as well. Do they directly sell solar leases? Good customer support was essential to me. We also explain how these organizations differ from EnergySage. Need to call several people before anyone calls me back. Sunrun vs. SunPower: Which has lower costs? SunPower boasts the most powerful panels on the planet, with the lowest degradation rate, longest warranty, and best aesthetics. Tesla's roof warranty is great and their performance guarantee is helpful as well. Sunrun offers four different financing options to work around any homeowners needs and budget. Thats an interesting call out Rob thanks! If you live in Puerto Rico, Sunrun is your only option among these two companies. Of course, micro inverters do cost more, I am not even trying to start a debate on usefulness of them. Keep getting quotes from energysage.com and ask each company to price match cost/watt. You really need to compare apples with apples. I worked for Tesla solar for two years, and the customer service there is superior to sunrun based on my opinion. Is there really such significant difference between these companies? JavaScript is disabled. By collecting a diverse array of solar bids, you can compare costs and savings based on the different equipment packages available to you. 3 Types of Solar Panels: Which Should You Buy? There are so many solar companies right now, and it's important to have a value proposition somewhere. As a solar and EV advocate, much of his work has focused on the potential of solar power and deregulated energy, but he also writes on related topics, like real estate and economics. However, SunPower only installs panels manufactured by its sister company, Maxeon. However, if you choose the lease payment option, the warranty will last 25 years and includes monitoring, insurance coverage, and roof penetration on top of the maintenance, replacement, and repairs. 1.64 m), 8% more energy per watt (based on PVSim runs for avg US climate), 0.5%/yr slower degradation rate (Jordan, et. Sunrun is horrible. Who are the top solar leasing companies in the country, and how do they differ in structure and business model? They generally offer 10-year warranties, which includes replacement and repairs on equipment, parts, and labor. Click to find installers near you, Rents you solar panels, manufacturers panels. It has since moved manufacturing to its sister company, Maxeon Solar, in order to focus its resources into its residential installation network. 3 Types of Solar Panels: Which Should You Buy? Sunrun offers a 10-year replacement and repair warranty. Very poor customer service, they just dont care.. I've been into solar for a long time, had my first system installed 19 years ago. They are the worst company and anybody reading this stay away. Are energy-efficient appliances worth it? SunPower panels usually cost between $2.85 and $3.25 per watt, which is well above the national average. Of course, SunPower isnt a perfect company. You can receive free quotes from vetted installers local to you when you register your property on our Solar Marketplace homeowners who get 3 or more quotes can expect to save $5,000 to $10,000 on their solar panel installation. In other words, with SunPower panels, you get more bang for your buck. Most solar customers are likely to consider these solar companies at some point in their decision process, so this article will serve as a guide to help homeowners decide which is right for them. SunRun is ideal for growth investors with a larger risk appetite as it's poised to gain over 100% in the next 12-months, compared to SunPower's expected returns of 30%. For any homeowner in the early stage of shopping for solar that would just like a ballpark estimate for an installation, try our Solar Calculator that offers upfront cost and long-term savings estimates based on your location and roof type. Its clear that the installer you get and the representative that handles your solar project have a major impact on your experience. Since my order three weeks ago, I received several different calls from Sunrun. The restof them started as equipment manufacturers or installation companies. It Day 1 Install Underway!!! For additional information about the general disappointment among Sunrun customers, check out this video: SunPower generally gets better customer reviews than Sunrun, especially when it comes to customers being pleased with the production and dip in their electric bills. In terms of options, Sunrun is a better choice, as youll be able to pick from a few panel brands. Sunrun has a very troubled history when it comes to customer reviews. SunPowers purpose is to change the way our world is powered.. No Home Visits! Of course, there are plenty of customers that have nothing but great things to say about Sunrun as well. Sunrun was founded in 2007, and it has since become one of the largest and most recognizable names in renewable energy especially after purchasing Vivint Solar. Both SunPower and Sunrun are solar service giants in the US. National-scale installers dont just offer higher prices they also tend to have fewer solar equipment options, which can have a significant impact on your systems electricity production. Enter your zip code to find out what solar panels cost from installers near you. Your panels will produce far more energy over their lifetimes, generating far more long-term savings for your investment. SunPower still outsources many of its installations, so customer service can vary based on who is handling the work. I received quotes from both Tesla and Sunrun and the quotes are coming in less than $1k apart for similar systems (~7500kWh annual production system & battery). Positive reviews usually mention how efficient the panels are and how quickly the company responds to warranty claims. There's cheaper options as well between Tesla and SunPower. Why not also get quotes from SunPower and Vivint Solar? Maybe a little Bias? Over 1,800 reviews have given Sunrun a 3.6/5 star rating and over 3,000 reviews have given SunPower a 4.5/5 star rating. Please visit the Account Upgrades page for more details. Sunrun is the worst company in the market!!! Negative reviews mention: SunPower has earned a 4.5/5 star rating from over 3,000 verified customer reviews. No one from management will talk to me. If you have spent any time at all shopping around for solar, you mayhave heard of at least one of the companies mentioned above. A recent report by the U.S. government found that large installers are $2,000 to $5,000 more expensive than small solar companies. Solar leasing works well for some customers looking for quick and affordable access to clean energy, but in the long run, this option benefits the company more than the customer. Sunrun installs equipment from solar brands including LONGi and Costco. Only one company manufactures their own solar panels that is SunPower, who started as a panel manufacturer but more recently started offering solar leases to finance the installation of systems that use SunPower solar panels. SunPower panels usually cost between $2.85 and $3.25 per watt, which is well above the national average. Your email address will not be published. I send that email to the support team and I didnt here back from them for 28 days. The majority of customers rave about SunPowers professionalism and expertise, as well as the quality of its equipment. This is one of the best warranties in the industry. The only way to find the sweet spot for your property is to evaluate quotes with varying equipment and financing offers. All Online. SunPower has a 25-year Complete Confidence warranty that covers the entire solar system. EnergySage has analyzed these companies and their business models to help you get a clear picture of what differentiates them from one another. Ask about our New 2022 Offers on SunPower A 400, 410, 420 watt Panels and $0 Down Loans and Leases! Both Sunrun and Tesla are national companies that have massive service areas in the U.S. Sunrun provides service to 20 states, including: Arizona California Colorado Connecticut Florida Hawaii Illinois Maryland Massachusetts Nevada New Hampshire New Jersey New Mexico New York Pennsylvania Rhode Island South Carolina The last option available is a monthly loan. If they still want to go solar, they should know the full range of their options. Overall, customers like SunPower better. you can find lots of video on Youtube. Did you place a deposit with Tesla? But again, it's clear that the second round of the SunPower vs. Sunrun duel goes to SunPower, with the former having a slightly cheaper cost per watt average.. Sure, but a 5 KW system . They find humor in unsatisfied customers. However, I believe SunRun is currently the better buy. Solar Company Comparisons: Sunrun vs. SunPower. You may want to do a little more research outside of this forum, a lot of people don't come here to praise Tesla when it comes to EV or solar, in fact they come here to complain. Anyone have solar other than Tesla solar? Home batteries provide homeowners with a clear conscience, knowing that they will have power in the case of an emergency, like a blackout or severe storm. There are many companies of the day right now, and it is important to have a valuable quote somewhere. I dont see how a company gets to Vivints size without doing something correct. The less expensive LG panels still operate at a respectable efficiency of 15-20%. SunPower has a much better reputation for customer service and warranty coverage than Sunrun, but both can come with their own downsides. Well include some pricing information for both Sunrun and SunPower in the sections below. If you have offers from some of the big installers in solar, make sure you compare those bids with quotes from local installers to ensure you don't overpay for solar. Tesla Solar has a Powerwall listed for $10,500. It should be noted, though, that Sunrun panels are less reliable and fluctuate between 15-22%. Whenever I buy anything online, I always make sure to read the worst reviews (and double-check the date of the review). SunPower has a large market share of the industry because it offers the best panels at the highest efficiency of 22.8% conversion. My neighbors and coworkers who install solar from Tesla all happy. Find out what solar costs in your area in 2022, Compare the top solar lease companies: Sunrun vs SolarCity, Vivint, SunPower & Clean Power Finance. Then when I did; I got a email back it said they couldnt help me. See solar prices from qualified, local companies. This has been the worst company to do business with. I dont recommend Sunrun as customer of Sunrun. When youre choosing a company to install a multi-thousand-dollar solar energy system on your home, youll want one that will deliver good customer service and be responsive if you have issues after the installation. All of the companiesoffer solar leases in California, and almost all of them offer them in a handful of other states, including New Jersey, Massachusetts, Arizona and Hawaii. However, since SunPowers Maxeon panels are much more efficient, its possible that they will save you more money in energy savings over time. Sunruns payment options are better. We invite you to compare a wide range of quotesfor free using theEnergySage Solar Marketplace. This battery has an energy capacity of 13.5 kWh. Choosing SunPower for your solar installation means committing to some of the highest-quality solar cells and technologies in the industry. Over 35 years of experience in the industry have earned them over 1,000 solar innovation patents and various awards, like the 2019 Sustainability Award from pv magazine. Both Sunrun and SunPower are massive companies, which means anyone can experience delays in response times or installations with either solar provider. Which Company is Right For You? $0-down solar loans or buying the solar system with cash may be better options for you than a solar lease. For a better experience, please enable JavaScript in your browser before proceeding. Do you value your experience at TMC? We work with a panel of solar experts to create unbiased reviews that empower you to make the right choice for your home. So there you have it, the differences between SunPower and Tesla solar. SunPower's purpose is "to change the way our world is powered." Sunrun Sunrun has earned a 3.6/5 star rating from over 1,800 verified customer reviews. 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