On the File tab in Outlook, click Office Account or Account. Check the default autodiscover URL first. This potentially allows an HTTPrequest that cannot be reached to time out faster, which will improve overall performance. A Connectivity Test Successful message is displayed when the Autodiscover test passes. Outlook provides a GPO to let administrators deploy a specific Autodiscover XML file to be used for configuration. In order to disable SCP lookup from windows registry, open Registry Editor and navigate to the following registry path. Default: 0
If this step does not retrieve a payload, Outlook moves to step 11. In case you run into slow account setup with Outlook 2016, which can take up to 10 mins or more. Regedit Outlook Autodiscover LoginAsk is here to help you access Regedit Outlook Autodiscover quickly and handle each specific case you encounter. An attempt is then made to each URL that's returned by the SCP lookup to try to retrieve the Autodiscover payload. For more information about the client-side management and administration of Autodiscover, go to the following Knowledge Base article: 2612922 How to control Outlook AutoDiscover by using Group Policy, More info about Internet Explorer and Microsoft Edge, White Paper: Understanding the Exchange 2010 Autodiscover Service, White Paper: Exchange 2007 Autodiscover Service, 322756 How to back up and restore the registry in Windows, November 5, 2019, update for Outlook 2016 (KB4484139), Cached URL in the Outlook profile (new for Outlook 2010 version 14.0.7140.5001 and later versions), Direct Connect to Microsoft 365 (new for Outlook 2016 version 16.0.6741.2017 and later versions). Second scenario: - autodiscover.mydomain.com is a CNAME and points to autodiscover.outlook.com. Outlook tries to retrieve the Autodiscover payload from the URLs provided by the service. This setting controls whether an authentication negotiation header is added to http requests. The article describes the issues that are related to the absence, improper configuration or resolution of CNAME record used for autodiscover service. When Microsoft Outlook tries to retrieve Autodiscover information from a server that's running Microsoft Exchange Server, you may experience unexpected results if you're using one or more of the available registry values that can be used to control Autodiscover. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover ; Add a new DWORD entry. Moral of the story, Office 365 is a great product and goes a long way to help non-IT to self . Office 365 Autodiscover Registry Fix will sometimes glitch and take you a long time to try different solutions. Open regedit: to do so, click the Start button and then in the Start Menu, either in the Run box or in the Search box, type regedit and press Enter. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. The policy control value for this step is as follows:ExcludeSrvRecord. Repeat step 3 by using the following registry subkey: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\AutoDiscover. Enter the user principal name (UPN) that's associated with the email address. After Outlook discoversthe UPN for the user, the value is cached in the profile, and the lookup should not happen again for this user. This value enables Exchange administrators to specify whether users will be authenticated by using the configured account email or the user principal name (UPN) during AutoDiscover scenarios. On a domain-joined computer, Outlook needs to know the UPN for a user in order to initiate the Autodiscover process. Therefore, make sure that you follow these steps carefully. If the Exchange server is properly . Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved . I hope i've explained correctly the problem, and that you will be able to help me ! Because many root domains aren't configured for Autodiscover, Outlook purposefully silences any certificate errors that occur during the attempted retrieval. The data specified is passed to all four parameters of the WinHttpSetTimeouts API. Please note, wecannot assist in any issues resulting from a misconfiguration, nor can we physically do this for you. Click to clear the Use Guessmart and the Secure Guessmart Authentication check boxes. The first thing to try is to send an unauthenticated GET request to an endpoint derived from the user's email address. To try to fix the issue and force the connection to Office 365 instead of the internal server, you can try adding this registry key: Path: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\AutoDiscover. To add more HTTPS servers to which AutoDiscover can connect without displaying a warning, repeat steps 4 and 5 for each server. If the server returns a 302 redirect response, you can then attempt to resend the Autodiscover request to the endpoint URL in the Location header of the response. For Exchange Web Services (EWS) clients, Autodiscover . Policy control The policy values that are definedthe Autodiscover Process section can be either policy-based registry values or nonpolicy-based values. If you see Office Updates in the Product Information area, you have a Click-to-Run installation There are various optimizations and exceptional attempts that may change the process slightly. Remember that you're sending the user's credentials, so it's important to make sure that you're only sharing them with a server you can trust. Compare this information when only the ExcludeScpLookup value is set to 1. Set the Disable AutoDiscover setting to Enabled. For this step, if Outlook decides you are in this special boot scenario and the attempt to retrieve the Autodiscover XML data fails, the whole Autodiscover attempt fails. 2. Under Microsoft Office Outlook Connectivity Tests, select Outlook Autodiscover, and then select Next. The default in Outlook 2016 isn't to have this protocol disabled. If you use the click to run version of Outlook 2016 for Windows, Outlook checks Office 365 first and has done so since the 16..6741.2017 update. Outlook will request that this lookup should chase referrals. For Exchange Web Services (EWS) clients, Autodiscover is typically used to find the EWS endpoint URL, but Autodiscover can also provide information to configure clients that use other protocols. If there's no policy in place, but the previous steps didn't retrieve a payload, Outlook now attempts to retrieve a payload from the local file even without the PreferLocalXML setting in place. Outlook uses a set of heuristics to determine whether the provided user account comes from Office 365. The system will check the connection and provide a 'succeeded' message on a clean connection. For this step, Outlook builds a URL from the domain name of the initial address in the format of https://autodiscover./autodiscover/autodiscover.xml and tries to retrieve the payload from the resulting URL. LoginAsk is here to help you access Office 365 Autodiscover Registry Fix quickly and handle each specific case you encounter. As soon as the web service provider or web hosting provider resolves the issue, the Outlook registry key must be removed. Navigate using the arrows on the left-hand side to the following location: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover. Excluding the HTTPS root domain is not a long-term solution for this issue, and we do not recommend it. Only the SMTP domain name has to be valid. That the SSL certificate presented by the server is valid and from a trusted authority. The very first Autodiscover step is to check the registry for some special boot information that tells Outlook that you are in the middle of one of these restart scenarios and to read the Autodiscover payload from the special local file. Nonsecure (http) URLs aren't attempted. + domain. Outlook prompts the user to log in, but logging in will fail as its effectively requesting credentials to authenticate against the O365 service, rather than Hosted Exchange credentials. This workaround is provided as immediate relief for the issue. +41 41 508 3223 However, because Outlook receives a successful Autodiscover response from the root domain lookup, Outlook tries to authenticate against the advertised protocols such as POP and IMAP, and the operation fails. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover. Default: 0
The policy control value for this step is as follows: ExcludeHttpsRootDomain. This way, the domain-joined clients will not be able to ask Active Directory an SCP entry and directly query the AutoDiscover (which . swissns GmbH Specify the following information for a mailbox-enabled user account in your domain. Redirect handling Step 9 in the Autodiscover Process section is an explicit step to handle nonsecure redirect data. The following figure shows the three phases of the Autodiscover process. Outlook provides a GPO to let administrators deploy a specific Autodiscover XML file to be used for configuration. If it fails too, Outlook will try to use the SRV record lookup method. Some documentation states that the ExcludeSrvLookupvalue is used by Outlook in this scenario. The UPN doesn't have to be associated with a valid email address because no authentication occurs against the Microsoft 365 server. Registry modification fixes. For example, the EAS implementation does not implement the O365 endpoint logic and does not have a step that checks for SCP locations. Why Data Backup is Important for Your Business. You can access Autodiscover either by using the SOAP or the POX web service. Create the following registry key in order to force Outlook to use the newer authentication method for web services, such as EWS and Autodiscover. If this step does not retrieve a payload, Outlook moves to step 6. For more information about how to do this, see Unexpected Autodiscover behavior when you have registry settings under the \Autodiscover key. 2212902 Unexpected Autodiscover behavior when you have registry settings under the \Autodiscover key. For more information about Autodiscover XML, see the following TechNet article:Plan to automatically configure user accounts in Outlook 2010Note This article was created for Outlook 2010. Value:MapiHttpDisabled
remove "Policies". i.e. When you create a new Outlook profile, an Internet Message Access Protocol (IMAP) profile is used. This lets the Autodiscover process add a special header (X-MapiHttpCapability:1) to the discovery process so that the Mapi/Http protocol settings can be evaluated and processed.Legacy Authentication Negotiation Control, Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\RPC
Go to Microsoft Remote Connectivity Analyzer in a web browser to solve Exchange Server Autodiscover not working. info@swissns.ch. If these attempts also don't yield results, you cannot contact the Autodiscover service. Data: 1 = Show certificate warnings/errors; 0 = Don't show certificate warnings. This behaviour breaks the experience for both existing profiles, and newly created profiles - fortunately we have discovered a workaround involving a registry fix, for which the steps will be detailed below. The contents of the header depend on the authentication capabilities of the client computer. However, this is expected behavior because not every test that the Remote Connectivity Analyzer performs will succeed. It automatically discovers which Exchange server holds a user's mailbox and configures the Outlook client to connect to that server. After you generate an ordered list of potential candidates, the next step is try each one in the list by sending a request to the URL and validating the results, as shown in Figure 3. For more information about MAPI, see the following MSDN article:Outlook MAPI Reference. For example, Outlook receives a result such as https:///AutoDiscover/AutoDiscover.xml. In one situation we reduced the duration of the . Value: EnableOffice365ConfigService
Step 3: In your Registry, create an autodiscover reference. Autodiscover is working correctly if the test is successful. You can't create an Exchange ActiveSync profile. Ignore the failures in these figures because this information is intended only to show you the different lookup attempts that are made by Outlook. Therefore, please ensure that you follow these steps carefully. To add additional HTTPS servers to which AutoDiscover can be redirected without displaying a warning, repeat steps 4 and 5 for each server. Enter the verification code that you see on the page. Open up the Registry Editor by clicking Start -> Run. Enter the name of ExcludeExplicitO365Endpoint and the value of 1. -The certificate will not have any of my autodiscover names included. Three phases of the Autodiscover process. Next, edit the registry to add an autodiscover reference: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\AutoDiscover REG_SZ: domain.com Value: C:\path\to\autodiscover.xml. An HTTP status code of 200, but with a payload XML that tells Outlook to use a different smtp address as the target address. Exceptions The steps in the Autodiscover Process section are the general rules for how Outlook tries to obtain the autodiscover payload. Select the Ignore Trust for SSL checkbox. If Outlook still is going to the autodiscover URLs, then launch Process Monitor to track registry acess and see if these reg keys are read. Also, for unexpected Autodiscover behaviour, you may have to include or remove the following registry keys on the affected client computers: If this step does not retrieve a payload, Outlook moves to step 3. Autodiscover was first introduced in Exchange 2007 and Outlook 2007 to quickly configure Outlook profiles, based on only the username and password. The Exchange Autodiscover service provides an easy way for your client application to configure itself with minimal user input. If all the previous steps didn't return a payload, Outlook uses a less restrictive set of heuristics to decide whether a final attempt to the O365 endpoints are potentially helpful. Many of these steps can be controlled by using Group Policy Objects (GPO), and the GPO value is included in the step description. Exchange publishes service connection point (SCP) objects in AD DS, which allows Autodiscover requests to be routed to servers based on Active Directory sites. Autodiscover runs at the following times: At set intervals to collect changes to URLs that provide Exchange Web Service features (OOF, Availability Service, and so on). Microsoft have an article indicating the recreation of this key is . The method you use depends on your requirements and environment; however, we recommend using the SOAP web service, if possible. Close Outlook, then open up a program called Registry Editor by pressing the windows icon and typing in simply regedit. Additionally, even if the protocol in the new URL is https, Outlook will check certificate information to provide an additional measure of security. The policy control value for this step is as follows: ExcludeScpLookup. There are three specific certificate errors that the user can decide to ignore and have Outlook retry the http request: WINHTTP_CALLBACK_STATUS_FLAG_CERT_DATE_INVALID There's a problem with the date in the certificate properties, WINHTTP_CALLBACK_STATUS_FLAG_CERT_CN_INVALID There's a problem with the common name in the certificate properties, WINHTTP_CALLBACK_STATUS_FLAG_INVALID_CA There's a problem with the certificate authority in the certificate properties
For added protection, back up the registry before you modify it. For more information about the different Autodiscover connection methods used by Outlook, see the following Exchange Autodiscover Service documents: In some scenarios, you may want to use Autodiscover-related registry/policy values to control the method(s) used by Outlook to reach Autodiscover. For example, setting the value ExcludeHttpsRootDomain to 1sets Outlook not to perform step 6 in the process. While configuring any account like Office 365 in the Outlook application, a prompt occurs, known as Autodiscover prompt in which there is a permission asking to allow website for configuration with the server settings and an Autodiscover URL settings is used for it which is different for different host provider. The EWS Managed API is also an option. A recent update by Microsoft to the Outlook 2016 Click2Run version has introduced a functionality change whereby Outlook is prioritising Office 365 for the autodiscover queries above all other autodiscover methods. This will open the New Registry Properties, here in the Action select Create ' in Hive Path Select HKEY_CURRENT_USER ' in the Key Path, type Software\Microsoft\Office\ X.0 \outlook\Autodiscover ' in the ValueName, type ExcludeScpLookup in the Value Type, select REG_DWORD and type 1 in Value Data fields as shown below. At a minimum, you should verify: That the endpoint is an HTTPS endpoint. Outlook then tries to retrieve the payload from that URL. Also, if you enable logging in Outlook (2007 or 2010), the different Autodiscover lookup attempts can be found in the %temp%\Olkdisc.log file. An example header might be: X-Nego-Capability: Negotiate, pku2u, Kerberos, NTLM, MSOIDSSP. For example if your domain was using Office . This workaround is provided as immediate relief for the issue. Most users know their email address and password, and with those two pieces of information, you can retrieve all the other details you need to get up and running. Autodiscover as a featureis also used by Outlook to discover and configure Exchange ActiveSync (EAS) accounts. (taken from Microsoft Support Article) I haven't found a pre-existing policy to use to create a GPO, but you could create your own to set those registry values instead. 3. Process for generating an Autodiscover endpoint list. Can you enable logging in Outlook and post the OLKDISC.log here. Figure 3. Policy Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\AutoDiscover
This attempt uses the same target URLs as step 4, and differs only in the fact that it's tried as a last resort and not earlier in the Autodiscover process. Data: 1 = Allow Outlook to handle authentication challenges from proxy servers; 0= silently fail authentication challenges from proxy servers, Information: This registry value allows the relaxation of a security configuration and is covered in detail inthe following article inthe Microsoft Knowledge Base:3115474MS16-099: Description of the security update for Outlook 2010: August 9, 2016. https://testconnectivity.microsoft.com. After installation, create a new or edit an existing GPO and go the the following User Configuration setting: Administrative Templates>Microsoft Outlook 2013>Account Settings>Exchange>Disable AutoDiscover. On the night of the 14th, the central registry office of Seoul Central District Court was confirmed, and the central office is closed today. The results of an. In response to certain connectivity failures. Most users know their email address and password, and with those two pieces of information, you can retrieve all the other details you need to get up and running. Each value is of type DWORD. Create the registry backup. If the Autodiscover lookup is for a non-primary mailbox (alternate, delegate, public folder, group mailbox, and so on), then the LKG step is automatically skipped. Data: 1 = Protocol is Disabled; 0 = Protocol is Enabled, Information: This value isn't located under the Autodiscover key. 1. LoginAsk is here to help you access Outlook Autodiscover Registry quickly and handle each specific case you encounter. You can't connect to a shared mailbox or a public folder. In the lower-right corner of the page, select Perform Test. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved . The existing policy to bypass this step is still valid and can be used to go to Step 5 without trying the endpoint. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover Note: if the Autodiscover key is missing, you can create it by making a right-click on Outlook key, select New, then select Key, and name it as AutoDiscover. In Outlook 2016 with Exchange servers, Autodiscover is considered the single point of truth for configuration information and must be configured and working correctly for Outlook to be fully functional. In the upper-right area of the page, select Expand All to view the complete Remote Connectivity Analyzer test results. Therefore, if you find a value called ExcludeSrvLookup under the \Autodiscover subkey, you can safely change its value to 0. The LKG step is only used for discovering the primary mailbox configuration. Figure 1. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\setup. First run the below command to remove Autodiscover VD: Remove-AutodiscoverVirtualDirectory -Identity "cas-servername\Autodiscover (Default Web Site)" Then recreate it: 1. Outlook will also perform certificate checks to prevent redirection to potentially harmful URLs in this step. There's no specific policy control for this step. We highly recommend backing up the registry before you modify it. 3. This section, method, or task contains steps that tell you how to modify the registry. Before you can use Autodiscover, you have to locate the right Autodiscover server for your user.
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